Job Duties & Responsibilities:

• Sales order entry, tracking and reporting orders through delivery.
• Monitor job deadlines, ship dates and reporting files.
• Internal / External order status and customer communications.
• Willingness to be a team player is critical. Product research, conformation, and approvals
• Liaison between Sales and Operations
• Maintain accurate records of customer interactions and order details.
• Collaborate with internal departments to ensure timely order fulfillment.
• Maintain a thorough knowledge and skill base of product, operations, policies, and procedures.
• Perform other duties and special projects as assigned including Vacation Coverage.

Education/Experience

• A high school diploma or equivalent
• 3-5 years' work experience in a similar position (e.g., account manager, sales, CSR)
• A strong work ethic and history.
• Ability to work effectively in a team environment and independently.
• Strong verbal and written communication skills with an openness to constructive feed back.
• Patience, empathy, and ability to maintain professionalism in high pressure situations.
• Effective time management skills with ability to self-prioritize and work autonomously and as part of a team.
• Proficient computer skills: Microsoft Office (Excel)
• Preferred computer skills: SAP
• Project Management / Multitasking
• Order Processing / Data Entry
• Sales Support 3 Years (Required)